I came across an incident that Lotus Notes user can't open (example Excel file) within Lotus Notes. The system prompted that "Sorry, an application to open this document cannot be found". The attachment has the .xls extension and can only be viewed with the Notes viewer, but cannot be opened.
Upon checking, I realized that it was simply due to Windows “file association” issue.
To resolve the issue, go to Windows Explorer > Tools > Folder Options > File Types. Then select XLS extension and associate it with the appropriate program (by clicking the “change” button).
That is how I solve the problem.
3 comments:
i have the same prob. but i got it fatal.. MS Office is corrupted :)
How about reinstalling the MSoffice? Can you describe more specific so that I can help?
Try “Windows Installer CleanUp” Utility. Refer to
sc-network.blogspot.com/2007/05/i-attended-users-problem-today-where-pc_14.html
it was on the machine at Work so only chance to repair it, was reinstall whole system.. :/ so i couldnt make any bigger changes..
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